Shipping Returns and Refunds


Our products are delivered by DHL Express.
We process and ship our orders during main service hours, Monday to Friday, from 9:00 am to 6:00 pm GMT+1 (with the exception of Italian public holidays).
The procuts will be ready for dispatch only after the receipt of payment.
All shipments that are sent by are insured against theft and accidental damage.

Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.
If you receive a visibly damaged package, please do not accept it and leave it to the courier.
Shipping methods, costs and delivery times vary according to the shipping country.

Customers who reside in countries that are not part of the European Union are exempt from VAT.
Countries that are part of the European Community:Austria, Belgio, Bulgaria, Cipro, Croazia, Danimarca, Estonia, Finlandia, Francia, Germania,  Grecia, Irlanda, Italia, Lettonia, Lituania, Lussemburgo, Malta, Olanda, Polonia, Portogallo, Principato di Monaco, Repubblica Ceca, Romania, San Marino, Slovacchia, Slovenia, Spagna, Svezia, Ungheria.



As soon as your order is shipped, you will receive an email from The tracking number will be sent directly from the courier.


All shipments outside the European Union are subject to import taxes and local taxes which vary according to the type and value of the goods.
The shipments for United States and Canada will be made in DDP (Delivery Duty Paid) . Duties are included in the amount of articles and no payment will be due to the forwarding agent upon receiving the package. Al Duca d'Aosta will not be charged for local taxes as sales taxes and VAT. 

Orders from the rest of the world will be DDU (Delivery Duty Unpaid). Duties must be paid directly to the courier at the time of delivery. 

Please, note that we don't issue FTA for South Korea. 

1 ITALY FREE 1/2 working days
2 EUROPE FREE 2/3 working days
3 UK FREE 2/3 working days
4 EXTRA EUROPE 20 € / FREE orders above 300€ 2/3 working days
5 MIDDLE EAST 30€ / FREE orders above 500€ 3/4 working days
6 ASIA 30€ 3/4 working days
7 USA-CA 20€ / FREE orders above 300€ 2/3 working days
8 RUSSIA 20€ /FREE above 300€ 7/8 working days
9 ROW 30€ / FREE orders above 500€ 3/4 working days


At the moment we do not deliver to the following countries: Brazil, China, Russia.



It is possible to return items purchased on within 14 days from the delivery date.

The products must be in the same condition they were received. They must not be damaged, have been worn or washed, and must have all the tags they had at the time of delivery unaltered.

The return will be paid by the customer.

Upon receipt of the package, after verifying the integrity of the garments, we will proceed with the refund with the same payment method with which the purchase was made.

Returns must be sent to

Emilio Ceccato - San Polo 16/17, Sotoportego dei Oresi, 30125 Venice.

For further information, please contact our customer care by writing to or by telephone by calling +39 0412620222.